USE OF PERSONAL DATA AND INFORMATION
In line with the GDPR regulations, by you taking driving lessons with Mercury Driving School you automatically consent and agree to us holding your personal information, such as:
*Name, address, contact information, and date of birth,
*Driving licence number,
*Records of driving progress,
*Medical conditions that affect your ability to drive,
*Driving test information,
*Pictures taken during driving lessons or upon passing your test (with your permission), *Receipts of payments,
*Any other relevant information.
- We hold your information in line with the Data Protection Act 1998 and GDPR regulations.
- We hold your information for the purpose of being able to provide good quality driving lessons to you.
- Your instructor holds your information securely, which is either locked away securely, or secured on phones, tablets, or computers which are all password protected.
- Your information is stored on the Total Drive app which is kept secure. We use Total Drive to book your lessons, store your contact information, record lesson progress and information, provide updates, record payments etc.
- We can assure you that we do not pass your information on to anyone without your prior permission and agreement. If there is a need to share your information (such as changing driving instructors and sending your progress to them, booking tests on your behalf with the DVSA etc.), we will inform you first, explain who we are sharing the information with, why we are sharing the information, and ensure that you give us your consent and permission.
- Every instructor has dash cams which are always recording external footage for the protection of yourself, the instructor and the public. If your instructor wishes to use any recorded lesson footage for other uses (such as training aids), you will be asked to sign a form.
- You have the right to see any information we hold about you.
- You have the right to ask us to destroy any information we hold about you.
- Once you pass your driving test, or if you wish to discontinue lessons with us for any reason, your account on Total Drive will be made inactive and kept inactive for 5 years before being permanently deleted.
- The reason we keep records for 5 years is in case you need any of that information again for any reason, and also for our tax and accounting purposes.
We are registered with the Information Commissioner's Office (ICO). Our registration number is: C1025709.
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at:
Name: Mercury Driving School
Address: 2 Belfry Square, Basingstoke, RG22 4WZ
Phone Number: 01256 320058
E-mail: contact@mercurydrivingschool.co.uk
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113 ICO website: https://www.ico.org.uk